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Air Canada's Service Dog testing 

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ABOUT

K-9 Country Inn Inc. has partnered with Air Canada Cabin-Ready Canines to ensure that you and your service dog can be accepted for travel on all domestic and international Air Canada flights.

This test has been designed specifically for teams who have self-trained their service dog or for teams whose dog was not trained by schools accredited by Assistance Dogs International or the International Guide Dog Federation.

Air Canada is committed to supporting customers with disabilities and ensuring that all service dog teams can travel safely and confidently.

 Together, we have created a comprehensive test to assess the obedience and the temperament of your service dog. Once you successfully pass the test and your canine partner is able to demonstrate at least three skills that help with your disability, you will be approved to travel on any Air Canada flight for a period of two years.​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

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WHO QUALIFIES?

  • Testing is open to any breed.

  • Dogs must be 18 months of age or older.

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  • Dogs must be up to date on all required vaccinations and have a certified letter from a veterinarian stating the dog is in good health. 

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  • The applicant must be diagnosed with a disability and provide a letter from their physician prescribing a Service Dog.

FEES

  • Fees New Applicant Group Testing  $200.00
     

  • Private Testing $300.00
     

  • Re-certification fee every two years $75.00 

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THE PROCESS

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  • Complete our Contact Information Sheet.

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  • K-9 Country Inn Inc. will contact you by email.

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  • Required paperwork will be emailed to you.

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  • Complete the forms and send your paperwork back to K-9 Country Inn Inc.

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  • You will receive notification of available testing dates.

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  • Your test date will be  scheduled and confirmed by email.

Liability Insurance for Service Dog Handlers

Liability insurance is an important safeguard for anyone who owns or works with a service dog. Even the most highly trained and reliable service dog can be involved in an accidental incident in public spaces. Liability insurance provides protection if your dog unintentionally causes injury to another person or damages property.

This type of insurance helps cover legal costs, medical bills, and potential lawsuits up to the policy’s coverage limit.

Examples of situations where liability insurance may apply include:

• A person trips and falls over your service dog while walking through a public space.


• A waiter or passerby does not see your dog and trips, causing hot food or drinks to spill onto another guest.


• A dog inadvertently causes property damage in a store, hotel, or other public location.

As a working dog owner or handler, it is important to understand the value of carrying working dog liability insurance. This type of coverage provides financial protection and peace of mind in the event that an unforeseen accident or incident occurs while your dog is performing its duties.

Liability insurance also becomes especially important when travelling outside your home province or country, as different jurisdictions may have varying laws and regulations regarding service dogs. Having appropriate insurance coverage helps ensure that both the handler and the service dog are protected wherever they travel.

Air Canada testing standards and test explanation

The Cabin-Ready Canines Airport & Flight Public Access Assessment evaluates whether a Working Service Dog team can safely navigate the unique demands of airport and aircraft travel.

The assessment evaluates the complete handler-and-dog partnership, including temperament, public-access behaviour, handler control, environmental stability and aviation-specific skills.

Assesment at a glance

60 - 90 minutes

Typical assessment length

Pass or Fail

The team must demonstrate the required standards

41 Exercises

Airport, public-access and aircraft-related skills

Aviation Specific

Includes simulated airport and aircraft exercises

Handler and Dog

The complete working dog team is evaluated

Accomodations

Available for disability-related needs where appropriate

Why aviation-specific assessments?

And why they matter

Commercial aviation presents challenges that are not normally encountered during everyday public access. Airports are crowded and unpredictable, security procedures may involve close handling, and aircraft cabins offer very limited space.

A dog that performs well in stores or restaurants may still require specialized preparation for air travel.

The assessment evaluates the team’s ability to remain safe, calm and unobtrusive throughout a representative travel journey, from arriving at the airport to boarding, settling and deplaning.

our four pillars

Safety

Protecting handlers, working Service Dogs, passengers, crew members, airport personnel and the travelling public

Accessability

Supporting dignity, independance  and reasonal disability-related accomodations

Consistancy

Applying clear and professional standars fairly and objectively

Education

Helping handlers what is expected and why each standard matters

what we evaluate

​We Evaluate:

  • Calm behaviour before unloading

  • Waiting for the handler’s release command

  • Safe vehicle exit

  • Control around parking lots and traffic

  • Calm loading at the end of the assessment

Why This Matters: Airport travel begins in busy traffic and pedestrian areas where safe control is essential.

How the assessment is scored

MEETS THE STANDARD

The required exercises are completed safely and effectively.

MINOR CONCERN

An isolated concern may be documented and considered within the complete assessment.

DOES NOT MEET THE STANDARDS

The required outcome is not demonstarted or a significant safety, control, welfare, or public-access concern occurs.

FINAL ASSESSMENT RESULT

PASS OR FAIL

The final decision is based on the team's complete performance. A critical safety concern may override otherwise strong performance.

Critical failure conditions

The assessment may be stopped or failed when behaviour creates a significant safety, welfare, or public-access concern.

Examples include, but are not limited to:

  • Aggression or threatening behaviour

  • Growling directed at a person or animal

  • Lunging, snapping or biting

  • Repeated disruptive barking

  • Escape behaviour or loss of control

  • Indoor urination, defecation or marking

  • Repeated food taking

  • Inability to safely pass another dog or child

  • Unsafe aircraft positioning

  • Occupying a passenger seat

  • Blocking the aircraft aisle

  • Inability to recover from significant distress

  • Inhumane handling

  • Material misrepresentation of the team’s readiness
     

Reasonable accomodations

We Evaluate Outcomes, Not Disabilities

 

Reasonable disability-related accommodations may be provided when appropriate.
A handler may use adapted leash handling, verbal cues, mobility equipment or a different working position.

 

We may provide additional time or an equivalent exercise when necessary.


The method may vary, but the required safety and functional outcome must still be demonstrated.
 

Preparing for the assessment

Before attending, handlers should ensure that:

 

  • Required forms and supporting documents are complete

  • The dog is healthy and appropriately toileted

  • Approved equipment is used

  • The dog can work without treats during the exercises

  • The dog is prepared for crowds, food, children and other dogs

  • The dog can tolerate security-style handling

  • The dog can remain settled in a confined area

  • The dog can perform the Tuck command

  • The dog can remain calm during temporary separation

  • The handler understands the dog’s trained disability-related tasks

What the Assessment Does and Does Not Provide

The Assessment Does:

  • ​Evaluate airport and aircraft readiness

  • Document the team’s performance at the time of testing

  • Support the participating transportation provider’s approval process

  • Promote preparation, transparency and public confidence

The Assessment Does Not:

  • Provide Service-Dog training

  • Create universal public-access rights

  • Replace airline documentation

  • Replace legal, security, health or destination requirements

  • Guarantee the dog’s future behaviour

  • Provide universal certification for every airline or jurisdiction
     

Ready to begin?

our commitment to transparency

Professional standards should educate, not create unnecessary barriers.
By explaining what we evaluate and why it matters, Cabin-Ready Canines® helps handlers prepare with confidence while supporting safe, accessible and professional commercial air travel.

French | Français

Test de chiens d'assistance chez air canada 

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À PROPOS

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QUI EST ADMISSIBLE

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MARCHE À SUIVRE

K-9 Country Inn Inc. s’est associée à Air Canada afin de garantir que vous et votre chien d’assistance puissiez voyager à bord de tous les vols intérieurs et internationaux d’Air Canada

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Ce test a été conçu spécialement pour les équipes composées d’un chien d’assistance et d’un maître qui a dressé lui-même l’animal et pour celles dont le chien n’a pas été dressé par une école accréditée par l’Assistance Dogs International ou l’International Guide Dog Federation.

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Air Canada s’engage à soutenir ses clients handicapés et à veiller à ce que toutes les équipes composées d’un chien d’assistance et de son maître puissent voyager en toute sécurité et en toute confiance.

Ensemble, nous avons créé un test complet pour évaluer l’obéissance et le tempérament de votre chien d’assistance.

 

Lorsque vous aurez réussi le test et que votre chien d’assistance aura démontré qu’il maîtrise au moins trois compétences lui permettant de vous aider dans le cadre de votre handicap, nous vous autoriserons à voyager à bord de tous les vols d’Air Canada pendant une période de deux ans.

 

  • Remplissez notre formulaire de communication.

  • K-9 Country Inn Inc. communiquera avec vous par courriel.

  • Vous recevrez les documents nécessaires par courriel.

  • Remplissez les formulaires et renvoyez-les à K-9 Country Inn Inc.

  • Vous recevrez un avis vous informant des dates de test disponibles..

  • La date de votre test sera planifiée et confirmée par courriel.

Assurance responsabilité civile pour les maîtres de Chiens d’assistance

L’assurance responsabilité civile est une protection essentielle pour toute personne qui possède un chien d’assistance ou qui travaille avec un tel animal. Même le chien d’assistance le mieux dressé et le plus fiable peut être impliqué dans un accident ou un incident dans les lieux publics. L’assurance responsabilité civile vous couvre si votre chien cause involontairement des blessures à une autre personne ou des dommages matériels.

Ce type d’assurance permet de couvrir les frais juridiques, les frais médicaux et les éventuelles poursuites judiciaires, dans la limite du montant de garantie prévu par la police d’assurance.

Voici quelques exemples de situations dans lesquelles l’assurance responsabilité civile peut s’appliquer :

• Une personne trébuche et tombe sur votre chien d’assistance alors qu’elle se promène dans un lieu public.


• Un serveur ou un passant ne voit pas votre chien et trébuche, renversant ainsi des plats ou des boissons chaudes sur un autre client.


• Un chien cause involontairement des dommages matériels dans un magasin, un hôtel ou tout autre lieu public.

En tant que maître-chien ou propriétaire d’un chien d’assistance, il est important de comprendre l’intérêt de souscrire une assurance responsabilité civile pour chien d’assistance. Cette couverture vous offre une protection financière et une tranquillité d’esprit en cas d’accident ou d’incident imprévu survenant pendant que votre chien remplit ses fonctions.

L’assurance responsabilité civile revêt également une importance particulière lorsque vous voyagez en dehors de votre province ou de votre pays, car les lois et règlements relatifs aux chiens d’assistance peuvent varier d’un territoire à l’autre. Une couverture d’assurance adaptée permet de garantir que le maître-chien et le chien d’assistance sont protégés partout où ils se rendent.

  • Toutes les races de chien peuvent effectuer le test.

  • Le chien doit être âgé d’au moins 18 mois.

  • Le chien doit avoir reçu tous les vaccins obligatoires et détenir une lettre certifiée d’un vétérinaire attestant que l’animal est en bonne santé. 

  • .Le demandeur doit avoir reçu un diagnostic de handicap et fournir une lettre de son médecin attestant l’ordonnance pour un chien d’assistance

FRAIS

  • Frais d’inscription des nouveaux demandeurs (tests en groupe) : 200,00 $

  • Test privé : 300,00 $

  • Frais de recertification tous les deux ans : 75,00 $ 

LOCATIONS

Orangeville - By Appointment Only
 

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© 2026 K-9 COUNTRY INN WORKING SERVICE DOGS, ALL RIGHTS RESERVED 

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