I would like to offer an account of my experience working with K9 Country Inn, in the owner assisted training program. From the first phone call to the most recent training class, all those involved with K9CI have been nothing short of amazing as they foster a welcoming and safe environment for all those who attend. Myself, a naturally skeptical and guarded person, was immediately embraced by the wonderful community they have established, leaving no choice but to lower my walls and dive headfirst into joining this wonderful and diverse community. It is apparent that the incredibly welcoming structure of the company was established from the top down by Laura and is adhered to by all.
 

Even when simply calling for information, Laura took ample time to answer all questions, leaving no room for confusion. Having never been involved in formal dog training an undertaking of this level of training may seem daunting, however Laura removed all worries with open communication and friendly guidance. After many calls and endless amounts of questions asked and answered, I was invited to attend a training class to observe. With nerves at a high level I attended, hopeful I had found a community to join and to train my companion to brighten the future. After arrival at the training facility, any nerves I had dissipated as I was welcome like an old friend. The community and welcoming environment established by Laura took one experience to affirm that this is something I need to be a part of. Laura has maintained availability for all questions and remains a helpful and kind resource every step of the journey thus far and has been a joy to work with. I am forever grateful for Laura taking the time answer questions, ease concerns, and welcome me to the organization.
 

Like any other organization, it’s the most frequent points of contact that can make or break the experience, and the trainers at K9CI exceed all expectations. Having worked with both trainers Rylee and Brit, I cannot find enough words to explain their greatness. Training with Rylee is always a pleasure as she surpasses her immense level of knowledge with superhuman levels of compassion. Rylee tailors the training to the needs or capabilities of each handler while always providing reassurance in times of difficulty. Motivated, empathetic, and very intelligent, are apt ways to describe Rylee, however what she brings to every class is truly immeasurable and is a major reason why being part of K9CI is a lifechanging experience. I remain in awe of Rylee’s ability to work with each person, meet them on their level and always communicate effectively. Often working in tandem with Rylee, is one of the more remarkable people I have met, Brit. Always available to answer questions and provide guidance in training, Brit makes the process a joy. The positive upbeat attitude Brit brings is infections and permeates each to each person and dog. Again, much like Rylee, what Brit brings as both a trainer and support is immeasurable. Brit is an absolute inspiration who overcomes obstacles, and takes on challenges in stride, behaviours that we all should hope to emulate. If the frontline employees are the face of the company, K9CI could not be in better hands than Rylee and Brit, who not only train dogs, but are inspirations for all and  lift all those around them along the way.
 

Last but certainly not least, I must mention Tara, another face of K9CI. I have been fortunate to have been the beneficiary of the support and welcoming attitude Tara provides all she encounters. From that first class I attended to observe, the moment I crossed the threshold of the training center Tara sought me out and made me feel part of the team. A seasoned veteran in training, Tara is truly an asset who can spot difficulties, take the lead, and bring those around her along. I have many examples I could provide which Tara has rescued me from moments of confusion and frustration, turning a negative experience into something that is undeniably positive. Much like Rylee and Bit, I feel fortunate to welcomed into this incredible organization and to work with exceptional people like Tara.
 

The positives I could list about K9CI are endless, but simply could not do the group justice. To understand what this program is and what it can do for you it must be experienced. K9CI is truly an example of being greater than the sum of the parts, which is hard to imagine considering how incredible each person involved is. I consider myself fortunate each day I am involved in this welcoming, kind, helpful and non-judgemental community. Considering all people are simply looking for happiness, what could be more beautiful than a group of people from diverse backgrounds and life experience, working together for the common goal of a better tomorrow? I am forever grateful K9CI provided the platform and staff to do so.

Sincerely

Tim G.